We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 14 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The Corporate Adviser said that the company was taking proactive steps to stop the spread of the falsehood by reporting it to the police, and the police are investigatingĮkanem appealed to consumers to disregard the falsehood and smear campaign and instead report it to a hotline the company has set-up to address the problem.Ĭonsumers should forward information of person(s) spreading falsehood about Amstel Malta (name, phone number, and email address) to: WhatsApp or email: 08 and/or All responses will be collated and sent to the police to assist them in their investigation.Our policy lasts 14 days. The activities of these third parties include the production and circulation of videos, news stories and photographs amongst others on social media.” One of the smear campaigns is that there is “fake” Amstel Malta in the market which has a fake NlS logo which is not approved by the SON. “ Some yet-to-be identified third parties have been spreading falsehood about the brand through a well-funded and coordinated public campaign. In view of the twelve month shelf life, we currently have Amstel Malta with both the old and new packaging in some parts of the market. “ In the normal course of product and packaging renovation, old packaging and the new introduction co-exist in the market until the old one dries out. The Corporate Affairs Adviser, Nigerian Breweries Plc, Kufre Ekanem said: “ Amstel Malta was the first malt drink to adopt the new NIS logo on its packaging and it’s is the highest mark of quality from SON. The criminals took advantage of the new packaging and labeling to spread rumours stating that there is a fake Amstel Malta in the market and pointing to the new packaging as the fake. In November, the brewer upgraded the packaging and labeling on the brand to reflect new requirements put in place by the Standard Organisation of Nigeria (SON) and the National Agency for Food and Drug Administration and Control (NAFDAC) guidelines. In August 2016, Nigerian Breweries re-launched Amstel Malta in a new Credentials Campaign tagged “ Why Add More”, which was meant to reinforce the brand’s positioning in the marketplace as the Premium Malt drink of choice, with an original formulation that contains Less Sugar and is enhanced with essential vitamins and minerals. For a few months now, the company has been trying to identify the source of a sustained campaign by a group of individuals to smear its premium malt brand. Nigerian Breweries Plc, said on Thursday that a coordinated and well-funded syndicate is trying to run down its famous premium low sugar malt drink, Amstel Malta.
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